Skip to content

Privacy Policy

Last updated: March 10, 2025

1. Information We Collect

When you use Digital Hubb, we may collect the following information:

  • Account Information: Name, email address, and phone number when you create an account or sign in with Google.
  • Transaction Data: Purchase history, payment references, and delivery details for orders you place.
  • Device Information: Browser type, IP address, and device identifiers for security and analytics.
  • Usage Data: Pages visited, features used, and interaction patterns to improve our service.

2. How We Use Your Information

  • To process your purchases of data bundles, airtime, and products.
  • To manage your account, wallet balance, and order history.
  • To communicate with you about orders, promotions, and service updates.
  • To prevent fraud and ensure the security of our platform.
  • To improve our services and develop new features.

3. Payment Processing

Payments are processed securely through Paystack. We do not store your full card details on our servers. Paystack handles all sensitive payment information in compliance with PCI DSS standards.

4. Data Sharing

We do not sell your personal information. We may share data with:

  • Service Providers: Payment processors (Paystack), data delivery networks, and hosting providers (Vercel, Supabase) that help us operate our platform.
  • Agent Stores: If you purchase from an agent store, the agent receives your order details (name, phone, delivery address) to fulfill your order.
  • Legal Requirements: When required by law or to protect our rights and safety.

5. Google Authentication

When you sign in with Google, we receive your name, email address, and profile picture from Google. We use this information solely to create and manage your Digital Hubb account. We do not access your Google contacts, calendar, or any other Google services.

6. Data Security

We implement industry-standard security measures including encryption in transit (TLS/SSL), secure authentication, and row-level security on our database to protect your information.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your account and associated data.
  • Withdraw consent for data processing at any time.

8. Cookies

We use essential cookies and local storage to maintain your session, cart state, and preferences. We use Vercel Analytics for performance monitoring. No third-party advertising cookies are used.

9. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date.

10. Contact Us

If you have questions about this privacy policy or your data, contact us at: support@digitalhubb.space